UNIVERSAL CREDIT – NEED LOCAL HELP ?

DARTMOUTH AND KINGSBRIDGE

This leaflet is to provide information for those of you who need to apply for benefits, Universal Credit etc and need to know the availability of access to computers and informed digital support.

Computers are available at:

• South Hams District Council at Follaton House Plymouth Road Totnes TQ9 5NE in reception area.

Some help with setting up digital access – email etc. 09:00 – 17:00   01803 861234

• Job Centre Plus: Follaton House   Computers. Help with forms limited. Document verification available.

Weekdays 09:00 – 17:00   closed each day 12:30 – 13:30  Opens Wed. At 10:00

• Community Chest Townstal Community Hall Davis Road Dartmouth Fridays 12:00 – 15:00
• Library The Flavel Dartmouth TQ6 9ND   4 + computers free access for members. Join library on the spot. Can book. Mon/Wed/Sat 09:00 to 13:00 Tues/Fri to 17:00   Thurs. to 18:00 0345 1551001

Also Dartmouth Work Club Friday 10:00 to 12:00 at the library.

• Library Ilbert Rd Kingsbridge. Public free computer access. Shut Thursday. Open 9:00 – 17:00 Weekdays and Sat am   Mon/Fri open until 18:00

_{Help in making a claim:}

• New claims should currently be made at South Hams District Council Follaton House Totnes 01803 861234.
• Citizens Advice Bureau (CAB)   Follaton House Plymouth Road Totnes   Help available after initial claim is made. Appointment necessary 03444 111 444 (southhamscab.org.uk)
• CAB   Mayors Ave Clinic, Dartmouth Tuesdays 9:30 – 12:30   Claimants can request a home visit from a Locality Officer to help complete UC claim form if unable to attend the Job Centre.
• CAB   Town Hall   Ilbert Road Kingsbridge. Tuesdays 09:30– 12:30
• 1 – 1 help sessions available from Citizens Advice Bureau with ongoing claims, once transition to UC made , with financial budgeting (PBS).
• Dartmouth Caring:   Victoria Rd Dartmouth (opposite Doctor) Assistance in making a claim, by appointment. 09:00 to 14:00 weekdays 01803 835384

Transport

Getting to Follaton House, Job Centre, South Hams District Council, Citizens Advice Bureau

Buses from Dartmouth or Kingsbridge to Totnes.     SHDC is a 1 mile walk from the Plymouth Road Traffic lights as one enters Totnes. Or, carry on to Totnes centre and catch   Bob the Bus service from Totnes Town Centre (07800745332)   bobthebus@yahoo.com 70p single fare or free with bus pass. Hail and ride. Pushchairs, wheelchairs OK no bikes. Bob 2   Opposite 7 stars pub: 9:10 Mon. and Thurs. all days 10:10 11:10 12:10 14:10 15:10 16:10Taxi from the Plains: approx. £5

Foodbanks:

Dartmouth   Young Peoples Centre Ivy Lane Dartmouth 11 – 13:00 Wednesdays.

Kingsbridge: Horizons 110 Fore St (next to Cookworthy Museum) TQ7 1AW 07593 881633 Sat am 10:00 – 12:00 Wifi

Universal Credit Phone numbers (freephone) Enquiry line 0800 1690310 UC Service 0800 32809344 UC Housing 0800 32803844 UC Sanctions 0800 328 9744

Published and printed by: G.Campbell   Seadrift   Strete TQ60RS

UNIVERSAL CREDIT – NEED LOCAL HELP ?

TOTNES AREA

This leaflet is to provide information for those of you who need to apply for benefits, Universal Credit etc and need to know the availability of access to computers and informed digital support.

Computers are available at:

• South Hams District Council at Follaton House Plymouth Road Totnes TQ9 5NE in reception area.

Some help with setting up digital access – email etc. 09:00 – 17:00   01803 861234

• Job Centre Plus: Follaton House   Computers. Help with forms limited. Document verification available.

Weekdays 09:00 – 17:00   closed each day 12:30 – 13:30  Opens Wed. At 10:00

• Caring Town Totnes The Mansion 36 Fore St Totnes TQ9 5RP I computer 10.30 – 2.30 Weekdays but not Wednesdays 01803 864450
• Totnes Library 11 computers free access for members. Join library on the spot. Can book.

Weekdays and Sat. Am     09:00 to 18:00   01803 862210

• Totnes Connection Hub (Freedom Centre) Burke Rd Totnes. 6 computers + some assistance in afternoons Tues. Wed. Thurs. Fri. 09:45 – 12:45 01803 840345

_{Help in making a claim:}

• New claims should currently be made at South Hams District Council Follaton House Totnes 01803 861234.
• Citizens Advice Bureau (CAB)   Follaton House Plymouth Road Totnes   Help available after initial claim is made. Appointment necessary 03444 111 444 (southhamscab.org.uk)
• CAB   @The Mansion 36 Fore St Totnes   Every Wednesday 09:30 – 12:30
• Claimants can request a home visit from a Locality Officer to help complete UC claim form if unable to attend the Job Centre.
• 1 – 1 help sessions available from Citizens Advice Bureau with ongoing claims, once transition to UC made , with financial budgeting (PBS).
• General help with writing letters, computer use, can be found at Totnes Caring
  The Loft   Totnes Community Hospital   Coronation Road Totnes 01803 865684

Transport

Getting to Follaton House, Job Centre, South Hams District Council, Citizens Advice Bureau from Totnes

Bob the Bus service from Totnes Town Centre (07800745332)   bobthebus@yahoo.com

70p single fare or free with bus pass. Hail and ride. Pushchairs, wheelchairs OK no bikes.

Bob 2   Opposite 7 stars pub: 9:10 Mon. and Thurs. all days 10:10 11:10 12:10 14:10 15:10 16:10

Taxi from the Plains: approx. £5

Foodbank: This is available at Totnes Connection Hub/Freedpm Centre – see above for details.

_{Universal Credit Phone Numbers: Enquiry Line 0800 1690310   UC Service 0800 3280 9344 UC Housing 0800 328 3844   UC Sanctions 0800 328 9744}

(Freephone)

Published and printed by: G.Campbell   Seadrift   Strete TQ60RS